Last Updated: 27-02-2025

1. Introduction
Welcome to Paleodutch (“Company”, “we”, “our”, or “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines our policies and procedures regarding the collection, use, and disclosure of your information when you access and use our website and services. By using our website, you agree to the terms of this Privacy Policy.

2. Scope of this Privacy Policy
This Privacy Policy applies to all personal data collected by Paleodutch through our website and related services. This includes data collected when you browse our website, make a purchase, create an account, contact customer support, or otherwise interact with us.

3. Information We Collect
We collect and process the following categories of personal data:

• Personal Identification Information: Name, email address, phone number, shipping and billing address, and any other identifying information you provide.

• Payment and Transaction Data: Payment details, billing history, and other financial data necessary to process transactions. Payment information is processed securely by third-party payment processors, and we do not store financial information.

• Order and Product Data: Information about the fossils and products you purchase, order history, and related data.

• Technical and Usage Data: IP address, browser type, device information, time zone settings, and website usage statistics collected through cookies and similar tracking technologies.

• Communications Data: Records of your correspondence with us, including emails, customer service inquiries, and any feedback provided.

4. Legal Bases for Processing Personal Data
We process your personal data in accordance with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR) and relevant local laws. Our legal bases for processing include:

• Contractual Necessity: To fulfill our contractual obligations to provide you with goods and services.

• Legal Compliance: To comply with applicable legal and regulatory obligations.

• Legitimate Interests: To enhance website functionality, improve customer experience, and conduct business operations effectively.

• Consent: Where required by law, we will obtain your consent before processing your personal data for specific purposes.

5. How We Use Your Information
We use the collected personal data for the following purposes:

• To process, fulfill, and manage orders and transactions.

• To communicate with you regarding orders, inquiries, updates, and customer support.

• To improve and personalize user experience on our website.

• To conduct security monitoring and fraud prevention.

• To comply with legal obligations, including tax and accounting requirements.

• To send marketing communications, where permitted by law and subject to your preferences.

6. Disclosure of Your Information
We do not sell, rent, or trade your personal data to third parties. However, we may share your information with:

• Service Providers: Third-party vendors who assist with payment processing, shipping, IT services, and analytics.

• Legal Authorities: When required by law, regulation, legal process, or governmental request.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the business transaction.

7. Data Security and Retention
We implement industry-standard security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once data is no longer needed, we securely delete or anonymize it.

8. Your Rights and Choices
Depending on your location and applicable laws, you may have the following rights regarding your personal data:

• Access and Portability: Request access to your personal data and receive a copy in a structured, machine-readable format.

• Correction: Request correction of inaccurate or incomplete personal data.

• Deletion: Request the deletion of your personal data, subject to legal and contractual restrictions.

• Objection to Processing: Object to certain types of data processing, including direct marketing.

• Withdrawal of Consent: Withdraw your consent where processing is based on consent.

To exercise any of these rights, please contact us at [your email].

9. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. By using our website, you consent to the use of cookies in accordance with our Cookie Policy. You can manage cookie preferences in your browser settings.

10. Third-Party Links and External Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage users to review the privacy policies of these third parties before providing any personal data.

11. International Data Transfers
If you access our website from outside the European Economic Area (EEA), your personal data may be transferred to and processed in countries that may have different data protection laws than your country of residence. We take appropriate measures to ensure that your data remains protected in accordance with applicable laws.

12. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we handle your data.

 

This Privacy Policy is effective as of the date stated above and governs the collection, use, and disclosure of personal data in connection with our website and services.